Activating, suspending, restricting and cancelling accounts

Activating accounts

Use this to activate a restricted or suspended account:

1. On the Subscriber Accounts list page, select 

   

    Activate Account from the relevant 

   

   menu.
   Alternatively, display the account in View mode and select 

   

    Activate Account from the 

   

   menu.

2. A confirmation message is displayed, click the ACTIVATE ACCOUNT button.

To activate multiple accounts:

1. On the Subscriber Accounts list page, select the relevant checkboxes.
2. In the banner, click Activate Accounts.
3. A confirmation message is displayed, click the ACTIVATE ACCOUNTS button.

Suspending accounts

Use this to suspend an account:

1. On the Subscriber Accounts list page, select 

   

    Suspend Account from the relevant 

   

   menu.
   Alternatively, display the account in View mode and select 

   

    Suspend Account from the 

   

   menu.

2. A confirmation message is displayed, click the SUSPEND ACCOUNT button.

To suspend multiple accounts:

1. On the Subscriber Accounts list page, select the relevant checkboxes.
2. In the banner, click Suspend Accounts.
3. A confirmation message is displayed, click the SUSPEND ACCOUNTS button.

Restricting accounts

Use this to restrict an account:

1. On the Subscriber Accounts list page, select 

   

    Restrict Account from the relevant 

   

   menu.
   Alternatively, display the account in View mode and select 

   

   Restrict Account from the 

   

   menu.

2. A confirmation message is displayed, click the RESTRICT ACCOUNT button.

To restrict multiple accounts:

1. On the Subscriber Accounts list page, select the relevant checkboxes
2. In the banner, click Restrict Accounts.
3. A confirmation message is displayed, click the RESTRICT ACCOUNTS button.

Cancelling accounts

Use this to cancel an account:

1. On the Subscriber Accounts list page, select 

   

    Cancel Account from the relevant 

   

    menu.
   Alternatively, display the account in Edit mode and select 

   

    Cancel  Account from the relevant 

   

    menu.

2. A confirmation message is displayed, click the CANCEL ACCOUNT button.

To delete multiple accounts:

1. On the Subscriber Accounts list page, select the relevant checkboxes.

2. In the banner, select Cancel  Account from the relevant 

   

    menu.

3. A confirmation message is displayed, click the CANCEL ACCOUNTS button.