Account Recordings

This page shows recording information for a specific account.

The top right of the page shows an Account Search box and Date drop-down menu. If drilling down from the Account Details page, the Account Search box contains the selected Account ID. Otherwise, a valid Account ID must be entered before clicking the Apply button or return key to search.

The Date drop-down menu has preset time intervals for Today, Yesterday, Last 7 days, Last 14 days, and Last 30 days. Selecting one of these options then clicking Apply loads the data.

Users can also select Custom Range, which causes the From and To date fields to appear below, and allows users to specify any time interval (provided dates are not in the future). Users must then click Apply to load the data.

Below Account Search, the report shows a table with columns for Event ID, Event Name, Channel Name, Status, Recording Expiry Date, Deleted Datetime and Updated At UTC. By default, the table is sorted by Updated At UTC (with most recent at the top).

The mouseover tooltip on the right-most column gives further information.

Users can navigate between table pages by clicking or dragging the Page slider at the bottom-right of the table.