500 - Internal Server Error
HTTP Response Code 500 - Internal Server Error
Locker
| Application Error | Log Message (Start) | Root Cause | Action to take on the client |
|---|---|---|---|
| 10000 | Exception encountered | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10003 | Exception encountered | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10008 | Could not get service provider ID for : | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10020 | Could not get service provider ID for : | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10023 | Could not retrieve Service Ref from programme: | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10024 | Bad response from MDS: | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10025 | Channel versions are not unique for service ref: | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10026 | Assertions.bail(mde.getMessage() | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10027 | logAndThrow(e.getMessage() | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10028 | logAndThrow(e.getMessage() | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10030 | ProgrammeId not found recording request. | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10031 | ObjectId must not be null. | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10032 | RRNorm must not be null. | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10034 | <unknown exception> | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10044 | Unable to update/replace the | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10046 | Unable to update/replace the | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10047 | Unable to delete the | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10049 | Unable to delete the | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10060 | ERR_INCORRECT_QUERY_FORMAT | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10078 | ContentRef cannot be found in mds for programme {0} | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10080 | You may not pass multiple device types | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10082 | Assertions.bail(e.getMessage() | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10083 | Bad interval: | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10084 | Program and Services must be available in lineup in order to continue | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10085 | Program and Services must be available in lineup in order to continue | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10094 | Could not get service provider ID for {tenant} | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10101 | Unable to find account from adm accountService | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 10103 | Unable to find account from sdp accountService | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 200000 | Database not intitialised | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 200015 | <unknown exception> | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 200016 | <unknown exception> | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 300000 | Could not lookup content authorisation from SDP. | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 300002 | <unknown exception> | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 300006 | <unknown exception> | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 300007 | Could not get property [{0}] from Visitor Group for HostName[{1}] | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 300008 | <unknown exception> | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 330001 | <unknown exception> | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 330003 | <unknown exception> | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |
| 330004 | <unknown exception> | An internal error was encountered | Refresh the UI as there may be stale data in the UI results |