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401 - Unauthorized

HTTP Response Code 401 - Unauthorized

Locker

Application ErrorLog Message (Start)Root CauseAction to take on the client
10001Cannot find accountContextAn internal error was encounteredRefresh the UI as there may be stale data in the UI results
10002Cannot find sdpTokenContextAn internal error was encounteredRefresh the UI as there may be stale data in the UI results
10004Cannot find nvTenantId in context. Not loading TenantAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10009Could not get service provider ID forAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10010No tenant found in contextAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10011Tenant loaded virtually (e.g. token header, nv-tenant-id header)An error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10053Invalid or expired authentication credentialsAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10055Account number in payload does not match that in tokenAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10063Requested recording would exceed quota.An error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10064Quota exceededAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10065NPVR disabled for all channel versionsAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10066NPVR disabled for content An error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10067serviceProviderPublicId {0} (from path param) does not correlate with
serviceProviderPublicId {1} (in recordingRequest entity)
An error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10079logAndThrow(buildDenialMessage(accountNumberAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10099Adm Account Service has returned an error:An error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10102Cannot find ML Token in context. Not loading Account.An error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10104Cannot find ML or Sdp Token in context. Not loading AccountAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10105Unable to find tenant from sdp serviceproviderServiceAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
10106Cannot find ML or Sdp Token in context. Not loading TenantAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
140000Client not authorized to make this requestAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
140001Client not authorized to make this requestAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
200011<unknown exception>An error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
200012<unknown exception>An error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
300001No token foundAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
300003Token {0} is invalidAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
300004Token {0} has expiredAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
300005Cannot encrypt token using payload : {0}An error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
540000Query parameter was missing from request but is required for authenticationAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
540001'token' header is required for this apiAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
540002Too many tokens! Choices choices ...An error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
540003Token must supply matching all authentication details required for this apiAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
540004Authorization errorAn error related to authorisation and security was encounteredRefresh the UI as there may be stale data in the UI results
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