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500 - Internal Server Error

HTTP Response Code 500 - Internal Server Error

Module

API

Log Message

Reason

config-manager

GET /geoblocking/allowedcountryl/
{version}

Internal error encountered when handling the request.
Due to multiple reasons.

config-manager

GET /geoblocking/countrylist/
{version}

Internal error encountered when handling the request.
Due to multiple reasons.

config-manager

GET /parentalRatings/{version}

Internal error encountered when handling the request.
Due to multiple reasons.

config-manager

GET /geoblocking/blockvpn/{version}

Internal error encountered when handling the request.
Due to multiple reasons.

config-manager

GET /metadata/locales/{version}

Internal error encountered when handling the request.
Due to multiple reasons.

config-manager

PUT /geoblocking/allowedcountry/
{version}

Internal error encountered when handling the request.
Due to multiple reasons.

config-manager

PUT /geoblocking/blockvpn/{version}

Internal error encountered when handling the request.
Due to multiple reasons.

config-manager

PUT /geoblocking/countrylist/{version}

Internal error encountered when handling the request.
Due to multiple reasons.

config-manager

PUT /metadata/locales/{version}

Internal error encountered when handling the request.
Due to multiple reasons.

config-manager

PUT /parentalRatings/{version}

Internal error encountered when handling the request.
Due to multiple reasons.

CAG

DELETE /{casInstanceName}/devices/
{deviceId}/entitlements

Internal error encountered when handling the request.
Due to multiple reasons.

CAG

POST /{casInstanceName}/devices/
{deviceId}/entitlements

Internal error encountered when handling the request.
Due to multiple reasons.

CAG

POST /{casInstanceName}/devices/
{deviceId}/mail

Internal error encountered when handling the request.
Due to multiple reasons.

CAG

POST /{casInstanceName}/devices/
{deviceId}/message

Internal error encountered when handling the request.
Due to multiple reasons.

CAG

PUT /{casInstanceName}/devices/
{deviceId}/chipsets/{chipsetNum}/pair

Internal error encountered when handling the request.
Due to multiple reasons.

CAG

PUT /{casInstanceName}/devices/
{deviceId}/chipsets/{chipsetNum}/unpair

Internal error encountered when handling the request.
Due to multiple reasons.

CAG

PUT /{casInstanceName}/devices/
{deviceId}/entitlements

Internal error encountered when handling the request.
Due to multiple reasons.

CAG

PUT /{casInstanceName}/devices/
{deviceId}/pin

Internal error encountered when handling the request.
Due to multiple reasons.

CAG

PUT /{casInstanceName}/devices/
{deviceId}/pin/{pinNum}

Internal error encountered when handling the request.
Due to multiple reasons.

CAG

PUT /{casInstanceName}/devices/
{deviceId}/recovery

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

DELETE /client/users/{id}

Internal error encountered when handling the request.
Multiple reasons:

  • When device id in the URI argument doesn't match with device
    id embedded in the body parameter

  • Mandatory URI argument/header/json body parameters missing

CCP

DELETE /operator/castCrewPersonas

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

DELETE /operator/castCrewPersonas/{id}

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

DELETE /operator/castCrewPersonas/playlists

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

DELETE /operator/users

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

DELETE /operator/users/{id}

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

GET /client/users/{id}

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

GET /operator/castCrewPersonas

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

GET /operator/castCrewPersonas/{id}

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

GET /operator/users

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

GET /operator/users/{id}

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

PUT /client/users/{id}

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

PUT /operator/castCrewPersonas

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

PUT /operator/castCrewPersonas/{id}

Internal error encountered when handling the request.
Due to multiple reasons.

CCP

PUT /operator/users

Internal error encountered when handling the request.
Due to multiple reasons

CCP

PUT /operator/users/{id}

Internal error encountered when handling the request.
Due to multiple reasons.

CDS

DELETE /cds/v1/profiles

Profile is already mapped to -[dev03]

Operator tries to delete the profile without deleting the
device details

CDS

POST /cds/v1/profiles

MongoDB Connection timed out

mongo db service gets stopped while creating content
discovery profile

CDS

PUT /cds/v1/profiles

MongoDB Connection timed out

Operator updates existing content discovery profile
when mongo service is not running and once the
service is up try to update again

DMM

GET /mib/v1/devices/{deviceType}/
{deviceId}

Internal error encountered when handling the request.
Due to multiple reasons.

DMM

GET /mib/v1/topics

Internal error encountered when handling the request.
Due to multiple reasons.

DMM

GET /mib/v1/topics/{topicName}/
devices

Internal error encountered when handling the request.
Due to multiple reasons.

DMM

PUT /mib/v1/topics/{topicName}/
devices

Internal error encountered when handling the request.
Due to multiple reasons.

DMM

PUT /mib/v1/devices/{deviceType}/
{deviceId}

Internal error encountered when handling the request.
Due to multiple reasons.

IHS

GET /ihs/v1/contents/<contentId>

MongoDB Connection timed out

Call GET API when mongodb is not running

IHS

GET /ihs/v1/contents/<contentId>

temporary download issue

Call GET API for a set of image resource where invalid image URI is present in gracenote

IHS

PUT /ihs/v1/persons/<personId>

temporary download issue

Call PUT API for a set of image resources with valid request payload by passing invalid URI

ODM

POST /opendevice/{deviceId}/queue

Unhandled Error while processing the request.
Due to multiple reasons.

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