Quality of Experience – Overview
The Overview tab lets you see a variety of quality of service data for the selected time period and filters, including:
- Overall QoE
- Total active users per day
- Failed sessions per day:
- Average fail sessions for the selected date range
- Comparison of the average failed session versus the previous date range
- Average bitrate per day:
- Average bitrate for the selected date range
- Comparison of the average bitrate versus the previous date range
- Average bitrate downgrade ratio per day:
- Average bitrate downgrade ratio for the selected date range
- Comparison of the average bitrate downgrade ratio versus the previous date range
- Average time to start playout per day:
- Average time to start playout for the selected date range
- Comparison of the average time to start playout versus the previous date range
- Average framedrops ratio per day:
- Average framedrops ratio for the selected date range
- Comparison of the average framedrops ratio versus the previous date range
- Average buffering ratio per day:
- Average buffering ratio for the selected date range
- Comparison of the average buffering ratio versus the previous date range
- Error top 10 vs previous period
- Error percentage
- Best and worst devices top 10:
The best or worst devices are based on the following criteria:
- Buffering events ratio
- Average bitrate
- Error ratio
At the top of the page, you can:
- Change the date range.
Filter using the dropdowns.
Only the Content Type and Platform filters are available in the current release.
In each tile, you can:
- Hover over or click the data or chart to see additional information.
- Click and continue hovering over the tile, then click
to open the View Data window for the selected data category.
In this window, you can:- See more detailed data, including (for some categories) a list of the accounts that comprise the total shown in the tile.
- Change the sort order.
- Show and hide fields.
- Change the number of rows displayed.
- Download the data.