Operational KPI Dashboard

The Operational KPI Dashboard contains a variety of operational information for the selected time period, including:

• The number of successful signons and change from previous period
• Average bitrate and change from previous period
• Average framedrops and change from previous period
• The buffering ratio and change from previous period
• Average bitrate downgrades and change from previous period
• A chart of the top 10 errors by number
• A chart of errors by percentage
• A table of the 10 best devices sorted by QoS score (in descending order by default)
• A table of the 10 worst devices sorted by QoS score (in ascending order by default)

At the top of the page, you can:

• Change the date range

In the overview section, for each tile, you can:

• Hover over or click the data or chart to see additional information.
• Click the data or chart and then click to open the View Data window for the selected data category.
  In this window, you can:
  • See more detailed data, including (for some categories) a list of the accounts that comprise the total shown in the tile.
  • Change the sort order.
  • Show and hide fields.
  • Change the number of rows displayed.
  • Download the data.