Account Dashboard

Account Dashboard | Overview

The Account Dashboard Overview tab lets you see a variety of account-related data for the selected time period, including:

• Total number of accounts
• Average number of active accounts per day
• Number of new accounts (for the last last 24 hours and for the selected time period)
• Number of account suspensions in the selected time period
• Comparisons of the following between the current 24-hour-period and the previous 24-hour period:
  • Total registered accounts
  • Active accounts
  • New accounts
  • Suspended accounts
• Top accounts by:
  • Session duration
  • Number of sign-ons
  • Number of unique content views
  • Number of activities
  • Number of errors
  • Number of connected devices

At the top of the page, you can:

• Change the date range

In the overview section, for each tile, you can:

• Hover over or click the tile to see exact numbers.
• Click the tile and then click  to open the View Data window for the selected data category.
  In this window, you can:
  • See more detailed data, including (for some categories) a list of the accounts that comprise the total shown in the tile.
  • Change the sort order.
  • Show and hide fields.
  • Change the number of rows displayed.
  • Download the data.

In the top accounts sections, you can click on a row to open the Account Details tab.

Account Dashboard | Details

The Account Details tab shows detailed data for the selected account, including:

• Last sign-on time
• Average number of sessions per day
• Average number of views per day
• Recording quota size and usage
• Account status
• Account creation date
• Location
• Countries
• Recent activities
• Connected devices
• Errors
• Packages and subscriptions
• Content views
• Recordings

As in the Account Dashboard | Overview tab, you can click on any of these to open the View Data window, which shows more detailed data (see above).