ION supported devices and operating systems

Availability and Compatibility Matrix

Overview and policy

NAGRA will:

• Validate on a subset of devices with current security patches that meet the technical capabilities below.
• Endeavour to support devices that meet the technical capabilities (OS versions) outlined below. Issues found on supported but not validated devices will be resolved with reasonable commercial endeavors.
• List devices found not to work with our service on this page. Issues found on non-supported devices will not be considered for bug fixing.

General Policies

iOS – iPhone, iPad with Fairplay DRM

ION supports iOS versions currently supported by Apple as detailed at https://endoflife.date/iphone. Generally, this is the current iOS and the two versions preceding it. NAGRA does not actively disable unsupported versions (except in a security breach) but cannot guarantee that they will work.

Android with Widevine

ION supports the most recent Android Mobile versions that is used by 80% of the Android userbase. Generally, this is the Android versions that receive security support as detailed here: https://endoflife.date/android

ION supports the most recent Android TV version and the version preceding it.

FireTV boxes with Widevine

Current FireTV models with at least 1.5GB of RAM are tested.

AOSP boxes with Widevine

ION supports specific boxes validated as per customer agreement. Generally, only boxes with a similar Android version to Android TV can be expected to operate correctly.

Browsers

ION supports the latest Safari and Chromium-based browsers and their previous version as supported by vendors.

NAGRA recommends that all browser users enable auto-updates from vendors.

• Safari with Fairplay and
• Chrome with Widevine are validated.

Samsung TVs

Samsung TV models are divergent in terms of hardware configurations. The TV models are grouped by Samsung as

• Basic,
• Standard
• Premium

based on the hardware configuration. Samsung also allows the operator to choose the TV model group to target the uploaded application. ION supports all the three groups of models.

ION application performance is subject to vary as per the hardware specifications of the TV model groups.

The mapping of the TV line up (TV model name) to the model group category defined by Samsung is available at https://developer.samsung.com/smarttv/develop/specifications/tv-model-groups.html.

ION supports Samsung TVs based on model years for most recent five years on a rolling basis. As new versions are introduced, older versions may continue to work, but NAGRA cannot commit to keep them operational and will review issues on a commercially reasonable basis.

Tizen OS and Widevine

Performance of supported years and models:

LG TVs with webOS and Widevine

ION supports LG TVs based on model years for most recent five years on a rolling basis starting with the 2021 models. As new versions are introduced, older versions may continue to work, but NAGRA cannot commit to keep them operational and will review issues on a commercially reasonable basis.

ION application performance is subject to vary as per the hardware specifications of the TV devices across OLED, QNED, NanoCell, and UHD models.

WebOS version 6.0 and above are supported on these supported years:

• 2021
• 2022
• 2023
• 2024

Updates

Application updates will be made available to the operator, at least quarterly, and should be deployed into the application stores by the operator as an upgrade at least every six months. Upgrade release notes will identify whether the release contains security fixes that require urgent deployment. Consumer devices that have not upgraded six months after an update is made available may cease functioning until the upgrade is applied. For a security issue with urgent requirements (for example, GDPR), an upgrade may be forced to devices on the next login.

Validated Devices

NAGRA validates the solution on a subset of supported devices.

Android Mobile Devices

The Android reference devices on which ION is tested are as follows:

• Lenovo Tablet TB-8504X
• Lenovo Tablet TB-X304L
• Lenovo Tab 7 TB-7305F
• Lenovo Tab M-10
• Samsung Tab
• Redmi Note 7 Pro
• Samsung Galaxy A22
• Samsung Galaxy Tab S3
• Samsung Galaxy Tab S4
• One Plus 10

Android TV

The Android TV reference devices on which ION is tested are as follows:

• Nokia 8000
• SEI Launcher Box
• Evolution Pro (Sanity Validation)

Fire TV

• Fire TV Stick 4K (1.5 GB) 
• Fire OS TV 

iOS

iPhone

The iPhone reference devices on which ION is tested are as follows: The compatibility of IOS versions with devices can be found here iOS version by device — iOS Ref

• iPhone 13
• iPhone XR
• iPhone 11

iPad

The iPad reference devices on which ION is tested are as follows:

• iPad 5^th Gen
• iPad Pro 3^rd Gen

Browsers

The browser reference applications on which ION is tested are as follows:

• Chrome
• Safari
• Edge

Samsung (Retail)- Tizen

LG WebOS

Cast - Devices

• SEI Launcher STB
• Nokia STB
• Chrome Cast Dongle 3rd generation
• OnePlus TV 

Incompatible Devices

NAGRA has identified the following devices that are not compatible with our service:

• Original FireTV or FireTV devices with less RAM than 1.5 GB.

• Tizen and WebOS devices with less RAM than 1.5 GB