NAGRA CONNECT PRM licence server error codes
The following error codes are not generated by the player but are generated by the NAGRA CONNECT PRM licence server and are passed to the player as extras. For more information, see PRM extra codes.
The following error code details are per the SSP 20.49 documentation version.
| Error code | Description |
|---|---|
| 1001 | Invalid request format. |
| 1002 | Invalid interface version in the request URL |
| 1003 | Empty header. |
| 1004 | Invalid authorisations format. |
| 1005 | Correlation id format error. |
| 1006 | Tenant id format error. |
| 2001 | Invalid challenge format. |
| 2002 | Challenge active key generation does not match key package generation. |
| 2102 | PSSH missing in the licence request. |
| 2103 | No ContentId found in the licence request. |
| 2104 | Invalid deviceId found in the licence request. |
| 3001 | Content Authorization token version is not supported. |
| 3002 | Content Key token version is not supported. |
| 3003 | One or more header parameter is missing. |
| 3004 | The token encryption key is not valid |
| 3005 | The token type is unknown. |
| 3006 | The token format is not supported. |
| 3007 | The content rights format is not supported. |
| 3008 | The entitlements format is not supported. |
| 3009 | The account format is not supported. |
| 3011 | The account profile format is not supported. |
| 4000 | Ungranted request. |
| 4001 | The Content Authorization token is missing in the request. |
| 4002 | The Content Key token referenced is missing in the request. |
| 4003 | Several Content Authorization tokens in the request. |
| 4004 | Duplicate content keys. |
| 4005 | Invalid expiration date. |
| 4006 | Token already played. |
| 4007 | Device ID mismatch between the token and the challenge. |
| 4008 | The device security level is insufficient. |
| 4009 | Tenant ID mismatch between request and tokens. |
| 4010 | Credential privilege mismatch |
| 4011 | No valid key found for the key id. |
| 4012 | Invalid API in header request |
| 4013 | An invalid caller in the header request. |
| 4014 | Problem related to kid in the request. |
| 4015 | The credential not found. |
| 4016 | Missing mandatory field. |
| 4017 | The device is disabled. |
| 4018 | The device specified in the token does not exist. |
| 4019 | The device is not associated with the provided account. |
| 4020 | The account is not in the ACTIVE state. |
| 4021 | The product specified does not have any entitlement. |
| 4022 | Specified tenant does not exist in the Rights Management system. |
| 4024 | Tenant not found. |
| 4025 | The tenant is not Active. |
| 4027 | Device binding error. |
| 4028 | No compliant track was found. |
| 4029 | Airplay output not supported. |
| 4030 | Token HDCP and playbackDigitalAVAdapter Usage Rules not supported |
| 4031 | Usage rule profile does not exist. |
| 4032 | Unexpected Content Key token received in the request. |
| 4033 | Session token missing in the request. |
| 4034 | Multiple session token not allowed. |
| 4035 | AccountId mismatch between the authentication token and session token. |
| 4036 | Missing accountId field in ContentAuthZ. |
| 4037 | Missing maxSessions field in ContentAuthZ. |
| 4038 | Unexpected token type. |
| 4039 | The device referenced in the challenge does not exist. |
| 4040 | ContentAuthZ or DevAuthN token signature missing in Session token. |
| 4041 | Signature from Session token does not match signature from ContentAuthZ or DevAuthN token. |
| 4042 | Multiple keys without startDate have been found. |
| 4043 | Content startDate too far into the future. |
| 4044 | Device HDCP protection failure. |
| 4046 | HWPRMLS does not support SDP token. |
| 4047 | Content rights end date in the past. |
| 4103 | Content not approved for playback over airplay. |
| 4104 | Content not approved for playback over digital AV adapter. |
| 4106 | Content not allowed for DRM. |
| 4107 | Content not distributed by the operator. |
| 4109 | Token not reusable on the device |
| 4111 | Content Authorization, Device Authentication or SDP token is missing in the request. |
| 4112 | No content rights found matching the licence request. |
| 4113 | The number of allowed requests exceeded. |
| 5001 | Licence generation error reported by DRM SDK. |
| 5002 | Key package initialisation error. |
| 6001 | Internal error. |
| 6002 | Connection or communication protocol error. |
| 6003 | Server configuration error. |