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Unified API error handling

onError event

The onError event is called when an error occurs.

ParameterTypeDescription
codeNumberThe unique error code
detailsObjectThe error details
Android-specific errors
whatNumber
extraNumber
messageString
Error codeCategoryDescription
1000UNKNOWNAny unknown error
1001-1999SOURCE

Error in the source:

  • 1001 - Source is not supported (e.g. source URI is not supported, MIME from HEAD request is not correct etc.)
  • 1002 - Source is not found (e.g. source download error)
  • 1003 - Manifest error such as HLS playlist errors, DASH mpd errors (incorrect/invalid manifest)
2001-2999MEDIA

Errors parsing or processing audio or video or subtitle streams:

  • 2001 - Audio/Video/Subtitle demux/decode errors which cause playback failures
  • 2002 - Subtitle parsing errors which causes playback failures
  • 2003 - Invalid Volume Level
  • 2004 - No Text Track available
  • 2005 - Invalid stream format
  • 2100 - Unspecified/Unknown media error
3001-3999NETWORK

Errors from the network stack:

  • 3001 - No Network connections
  • 3002 - Response is timed out for any network request.
  • 3003 - HTTP generic errors (e.g. 40x, 50x, etc.)
4001-4999OFFLINECONTENT

Errors for offline playback:

  • 4001 - Offline content cannot be found
  • 4002 - Offline content invalid license
5001-5999DRM

Errors related to DRM:

  • 5001 - DRM Provisioning errors
  • 5002 - DRM type not supported
  • 5003 - Fail to create DRM instance
  • 5004 - License expired
  • 5005 - License data error
  • 5006 - License request timeout
  • 5007 - License response error
  • 5008 - Content decryption error
  • 5009 - Non-specified DRM error
  • 5020 - SSP-specific error
  • 5021 - CONNECT-specific error
6001-6999SSM

Errors related to SSM:

  • 6001 - Setup error
  • 6002 - Teardown error
  • 6003 - License renewal error due to a missing/wrong heartbeat in seconds or the license server has not received the renewal request after the licence expiry.
7001-7999PLAYER

Miscellaneous errors from the player:

  • Other Native player engine errors
  • 7001- Non-specific native player error
  • 7002 - Invalid progressUpdateInterval
  • 7003 - Invalid (audio / text) track index / Text track already disabled
  • 7004 - Out of bound seek request
  • 7010 - RN Player internal error
8001-8999BROADCAST CHANNEL

Errors in playing broadcast services:

  • 8001 - Broadcast channel is not supported.
  • 8002 - Broadcast channel has no signal or lost signal
  • 8003 - Channel tuner lock is unavailable to tune to a new channel i.e. tuner is locked in another channel.
  • 8004 - Channel is under parental lock.
  • 8005 - Key module is missing in the channel.
  • 8006 - Unknown triplet.
  • 8007 - Channel switch interrupted.
  • 8008 - Channel switch not allowed since there is a recording going on in another channel/Tuner not available.
  • 8009 - Unresolved/Incorrect channel URI
  • 8010 - Insufficient bandwidth error
  • 8011 - Next or previous channel list not available/ EPG info is missing.
  • 8012 - Insufficient resource error
  • 8013 - Channel not found in TS Stream
  • 8014 - No channel List
  • 8015 - Object is empty
  • 8016 - Invalid broadcast URI.
  • 8017 - OIPF unsupported.
  • 8018 - Video object creation failed
  • 8019 - Configuration object creation failed.
  • 8100 - Unidentified broadcast channel error
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